Hours of Operation
I am open Monday - Thursday from 10 AM - 7 PM. All appointments are by prior arrangement only. I will try to work around your schedule as much as possible in scheduling appointments.
The office address for Steve is 231 Sierra Dr SE Suite #12 Albuquerque, NM 87108
HIPAA Privacy Officer Information
If you have any concerns about privacy, please feel free to contact the Families First Therapy designated HIPAA Privacy Officer, Stephen Ratcliff in person or via the following: Telephone (505) 504-5449; Fax (844) 840-7345; Email
firstname.lastname@example.org; Mailing Address: PO BOX 35937 Albuquerque, NM 87176; or in person at your next appointment.
Non Discrimination Policy
Families First Therapy is an equal-opportunity provider. Families First Therapy prohibits discrimination and harassment based on kink, relationship configurations (e.g. polyamory, swinging, open, etc.), race, ethnicity, creed, religion, sex, national origin, citizenship, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. Families First Therapy provides an atmosphere of respect, dignity, acceptance and safety for all clients. Furthermore, no client will be discriminated against based on referral source. Families First Therapy is open to clients from a number of referral sources including, but not limited to, self-referrals, juvenile probation referrals, child protective services referrals, referrals from primary care physicians, and both public and private health insurance based referrals.
Complaint Policy and Procedure
If you are unsatisfied with the services you have received at Families First Therapy, I welcome you to inform me in person. I consider it a gift if you bring up your concerns so I can make amends if need be. However you may also address a written compliant to:
Families First Therapy, LLC
PO BOX 35937
Albuquerque, NM 87176